Latest Articles

Here you can read more about what we covered on our episodes.

Podcast cover image with the title 'Why Your Online Community Is so Quiet and How to Fix It,' featuring Jade Olivia and hosted by Vít Müller for The HighLevel Experience Podcast.

Unlocking the Power of Community Engagement: Insights from Jade Olivia

March 14, 20253 min read

In the latest episode of the HighLevel Experience Podcast, I had the pleasure of speaking with Jade Olivia, a dynamic force in community engagement and marketing automation. With a background that spans professional dancing, coaching, and music, Jade has taken her passion for connecting people and applied it to the digital space. Her journey is a testament to the power of community and how it can be harnessed to drive business success.

Custom HTML/CSS/JAVASCRIPT

From Dancing to Digital: Jade's Unique Journey

Jade's transition from coaching varsity dance teams to becoming a leading expert in online community engagement is nothing short of inspiring. Her journey was sparked by a series of personal failures and a late diagnosis of ADHD, which she now embraces as her superpower. During the COVID-19 pandemic, Jade took a leap of faith, quitting her job and starting her own business. She discovered her knack for automation and community management, which led her to become a consultant in this area.

The Importance of Community in Business

In our conversation, Jade emphasized the critical role communities play in business. She highlighted that while many entrepreneurs recognize the value of communities, they often treat them like social media platforms, which is a mistake. Unlike social media, where the spotlight is on the individual, online communities should focus on the members, allowing them to connect and engage under the umbrella of your thought leadership.

Jade's 3-Step Framework for Community Engagement

Jade shared her 3-step framework for building thriving online communities: Define, Design, and Deploy.

Define

The first step is to clearly define the purpose of your community. It's essential to understand what your community will talk about and how it will serve your business. A community should not be added just because it's trendy; it must have a clear function and purpose.

Design

Once the purpose is defined, the next step is to design the community's structure. This involves planning the logistics, flow, and strategy for engagement. Jade likens this to hiring a party planner to ensure a seamless experience. The design phase is about creating an environment where members can interact naturally and meaningfully.

Deploy

The final step is to deploy your community strategy using automation. This involves setting up workflows and systems to ensure consistent engagement and participation. Automation helps track member progress and encourages interaction, making the community a self-sustaining ecosystem.

Leveraging Automation and Data

Jade also discussed the importance of leveraging automation and data to enhance community engagement. By tracking member progress and using strategic calls to action, community managers can foster a vibrant and interactive environment. Automation not only streamlines processes but also provides valuable insights into community dynamics.

Conclusion

Jade Olivia's insights into community engagement offer valuable lessons for entrepreneurs and SaaS founders looking to build thriving online communities. Her 3-step framework provides a practical roadmap for transforming communities into powerful business assets. By focusing on member engagement and leveraging automation, businesses can create communities that drive growth and foster lasting connections.

For those interested in learning more about Jade's approach, she offers a free community tracker tool to help measure and optimize community engagement. Visit highlevelexperience.com/community-tracker to access this valuable resource.

Final Thoughts

As we wrap up this episode, I encourage you to reflect on the role of community in your business. Are you leveraging its full potential? If not, consider implementing Jade's framework to unlock new opportunities for growth and connection. Thank you for tuning in to the HighLevel Experience Podcast, and stay tuned for more insightful episodes.

Community engagementJade Oliviaonline communities
blog author image

Vit Muller

🚀 Premium GHL Snapshots Developer, fellow SAASpreneur and 🎙 Passionate host of the highlevelexperience.com podcast! Check out my site for more info on my Profit Roadmap Systems™ -> www.vitmuller.com

Back to Blog
Podcast cover image with the title 'Why Your Online Community Is so Quiet and How to Fix It,' featuring Jade Olivia and hosted by Vít Müller for The HighLevel Experience Podcast.

Unlocking the Power of Community Engagement: Insights from Jade Olivia

March 14, 20253 min read

In the latest episode of the HighLevel Experience Podcast, I had the pleasure of speaking with Jade Olivia, a dynamic force in community engagement and marketing automation. With a background that spans professional dancing, coaching, and music, Jade has taken her passion for connecting people and applied it to the digital space. Her journey is a testament to the power of community and how it can be harnessed to drive business success.

Custom HTML/CSS/JAVASCRIPT

From Dancing to Digital: Jade's Unique Journey

Jade's transition from coaching varsity dance teams to becoming a leading expert in online community engagement is nothing short of inspiring. Her journey was sparked by a series of personal failures and a late diagnosis of ADHD, which she now embraces as her superpower. During the COVID-19 pandemic, Jade took a leap of faith, quitting her job and starting her own business. She discovered her knack for automation and community management, which led her to become a consultant in this area.

The Importance of Community in Business

In our conversation, Jade emphasized the critical role communities play in business. She highlighted that while many entrepreneurs recognize the value of communities, they often treat them like social media platforms, which is a mistake. Unlike social media, where the spotlight is on the individual, online communities should focus on the members, allowing them to connect and engage under the umbrella of your thought leadership.

Jade's 3-Step Framework for Community Engagement

Jade shared her 3-step framework for building thriving online communities: Define, Design, and Deploy.

Define

The first step is to clearly define the purpose of your community. It's essential to understand what your community will talk about and how it will serve your business. A community should not be added just because it's trendy; it must have a clear function and purpose.

Design

Once the purpose is defined, the next step is to design the community's structure. This involves planning the logistics, flow, and strategy for engagement. Jade likens this to hiring a party planner to ensure a seamless experience. The design phase is about creating an environment where members can interact naturally and meaningfully.

Deploy

The final step is to deploy your community strategy using automation. This involves setting up workflows and systems to ensure consistent engagement and participation. Automation helps track member progress and encourages interaction, making the community a self-sustaining ecosystem.

Leveraging Automation and Data

Jade also discussed the importance of leveraging automation and data to enhance community engagement. By tracking member progress and using strategic calls to action, community managers can foster a vibrant and interactive environment. Automation not only streamlines processes but also provides valuable insights into community dynamics.

Conclusion

Jade Olivia's insights into community engagement offer valuable lessons for entrepreneurs and SaaS founders looking to build thriving online communities. Her 3-step framework provides a practical roadmap for transforming communities into powerful business assets. By focusing on member engagement and leveraging automation, businesses can create communities that drive growth and foster lasting connections.

For those interested in learning more about Jade's approach, she offers a free community tracker tool to help measure and optimize community engagement. Visit highlevelexperience.com/community-tracker to access this valuable resource.

Final Thoughts

As we wrap up this episode, I encourage you to reflect on the role of community in your business. Are you leveraging its full potential? If not, consider implementing Jade's framework to unlock new opportunities for growth and connection. Thank you for tuning in to the HighLevel Experience Podcast, and stay tuned for more insightful episodes.

Community engagementJade Oliviaonline communities
blog author image

Vit Muller

🚀 Premium GHL Snapshots Developer, fellow SAASpreneur and 🎙 Passionate host of the highlevelexperience.com podcast! Check out my site for more info on my Profit Roadmap Systems™ -> www.vitmuller.com

Back to Blog

Subscribe to Our High Level Experience Newsletter

Disruptor Diaries

The source for motivation, inspiration and clarity for achieving success with HighLevel.

The HighLevel Experience Podcast is a weekly show that explores strategies, tools, and success stories relevant to agencies and SaaS entrepreneurs, especially those using the HighLevel platform. The podcast, hosted by Vit Muller, provides inspiration, practical business advice, and in-depth discussions on HighLevel’s latest features and updates. Each episode features a mix of guest interviews, insights on tech tools, and actionable advice to help agencies grow and succeed in the digital landscape. The podcast's unique segments, like "Move the Needle," "The Beef," and "3 Under 3," offer listeners opportunities to learn from impactful stories, discuss HighLevel's software strengths and challenges, and gain insights into strategies and tools tailored to boost agency performance. The target audience includes digital marketing agencies, SaaS founders, and HighLevel users who want to stay updated on industry trends, client management, and scaling strategies. In essence, the HighLevel Experience Podcast is a go-to resource for entrepreneurial insights, offering guidance for anyone looking to leverage HighLevel software to drive business success and innovation.

HighLevel® is an all-in-one platform that has everything you need to automate your sales, marketing, and business. You can build and automate your website, funnels, landing pages, SMS marketing campaigns, email marketing, search engine optimization and so much more!

Already on HighLevel? Upgrade via one of these links and get our exclusive offer!

IMPORTANT: You'll need to mention our referral code when you fill that form. Our referral code is STANDOUTFROMTHEPACK If you get stuck get in touch, it's important you do this right so that we can grant you access to our exclusive offer mentioned on this page.

© Copyright 2025. VITFIT Pty Ltd trading as The High Level Experience Podcast. All rights reserved.

Disclosure: I am an independent entity from HighLevel. I am not an agent or employee of HighLevel and have no authority to make binding contract or represent HighLevel. I receive referral payments from HighLevel. The opinions expressed here are my own and are shall NOT be interpreted or considered as representations, guarantees, or statement by HighLevel LLC.