
In the fast-paced world of digital marketing, finding innovative ways to stand out and grow your agency is crucial. On the latest episode of the HighLevel Experience Podcast, I had the pleasure of speaking with Tom Gaddis, the mastermind behind Smart Directory AI. Tom's journey from a corporate restaurant manager to a successful entrepreneur is nothing short of inspiring. In this article, we'll delve into the key insights from our conversation and explore how Smart Directory AI can transform your agency's approach to lead generation and client acquisition.
Ep 72 - Tom Gaddis
From Restaurant Manager to SaaS Innovator
The Genesis of Smart Directory AI
Leveraging AI for Seamless Operations
Tom Gaddis' story is a testament to the power of resilience and innovation. After moving to Maui and facing the unexpected challenge of losing his job, Tom decided to bet on himself. He built his first business from his kitchen table and has since grown multiple seven-figure companies. His latest venture, Smart Directory AI, is a SaaS-powered platform that offers agencies a new revenue model.
Tom's inspiration for Smart Directory AI came from an unexpected source: AARP. He realized that AARP, a private company, built a resource for seniors and sold insurance on the backend. This sparked the idea of creating a directory site that could serve as a valuable resource for businesses while offering marketing services on the backend. By reaching out to businesses not as a marketing agency but as a community resource, Tom found a way to build trust and establish authority.
One of the key takeaways from our conversation was the effectiveness of using a directory site as a lead generation tool. By offering businesses a free listing, agencies can create a "foot in the door" offer that builds trust and opens the door to upselling additional services. This approach not only reduces resistance but also positions the agency as a valuable partner in the business community.
Smart Directory AI integrates seamlessly with the HighLevel platform, allowing agencies to automate the creation of directory listings and streamline their operations. With features like outbound voice AI and customizable pricing plans, agencies can offer tangible value to clients and enhance their service offerings.
In the digital landscape, trust is a crucial factor in converting leads into clients. By positioning themselves as community advocates and offering valuable resources, agencies can build lasting relationships with businesses. This approach not only increases conversion rates but also fosters a sense of community and collaboration.
Tom shared valuable insights on monetizing the directory model. By offering premium upgrade packages with tangible value, agencies can generate cash flow while qualifying leads for higher-ticket services. This approach allows agencies to focus on building relationships and providing value, rather than relying solely on traffic to the directory site.
Listeners can take advantage of a 14-day free trial of Smart Directory AI, exclusively available for HighLevel Experience Podcast listeners. This trial allows you to explore the platform's features and start generating leads for your agency. Visit highlevelexperience.com/smartdirectoryai to claim your free trial.
Tom Gaddis' journey and the development of Smart Directory AI offer valuable lessons for agencies looking to innovate and grow. By leveraging the power of a directory site and integrating AI technology, agencies can enhance their lead generation strategies and build lasting relationships with clients. As we navigate the ever-evolving digital landscape, embracing innovative tools and strategies will be key to staying ahead of the competition.
For more insights and strategies to elevate your agency's success, tune in to the full episode of the HighLevel Experience Podcast. And remember, as Tom wisely advises, "Don't let failure go to your head. Just keep going."

In the fast-paced world of digital marketing, finding innovative ways to stand out and grow your agency is crucial. On the latest episode of the HighLevel Experience Podcast, I had the pleasure of speaking with Tom Gaddis, the mastermind behind Smart Directory AI. Tom's journey from a corporate restaurant manager to a successful entrepreneur is nothing short of inspiring. In this article, we'll delve into the key insights from our conversation and explore how Smart Directory AI can transform your agency's approach to lead generation and client acquisition.
Ep 72 - Tom Gaddis
From Restaurant Manager to SaaS Innovator
The Genesis of Smart Directory AI
Leveraging AI for Seamless Operations
Tom Gaddis' story is a testament to the power of resilience and innovation. After moving to Maui and facing the unexpected challenge of losing his job, Tom decided to bet on himself. He built his first business from his kitchen table and has since grown multiple seven-figure companies. His latest venture, Smart Directory AI, is a SaaS-powered platform that offers agencies a new revenue model.
Tom's inspiration for Smart Directory AI came from an unexpected source: AARP. He realized that AARP, a private company, built a resource for seniors and sold insurance on the backend. This sparked the idea of creating a directory site that could serve as a valuable resource for businesses while offering marketing services on the backend. By reaching out to businesses not as a marketing agency but as a community resource, Tom found a way to build trust and establish authority.
One of the key takeaways from our conversation was the effectiveness of using a directory site as a lead generation tool. By offering businesses a free listing, agencies can create a "foot in the door" offer that builds trust and opens the door to upselling additional services. This approach not only reduces resistance but also positions the agency as a valuable partner in the business community.
Smart Directory AI integrates seamlessly with the HighLevel platform, allowing agencies to automate the creation of directory listings and streamline their operations. With features like outbound voice AI and customizable pricing plans, agencies can offer tangible value to clients and enhance their service offerings.
In the digital landscape, trust is a crucial factor in converting leads into clients. By positioning themselves as community advocates and offering valuable resources, agencies can build lasting relationships with businesses. This approach not only increases conversion rates but also fosters a sense of community and collaboration.
Tom shared valuable insights on monetizing the directory model. By offering premium upgrade packages with tangible value, agencies can generate cash flow while qualifying leads for higher-ticket services. This approach allows agencies to focus on building relationships and providing value, rather than relying solely on traffic to the directory site.
Listeners can take advantage of a 14-day free trial of Smart Directory AI, exclusively available for HighLevel Experience Podcast listeners. This trial allows you to explore the platform's features and start generating leads for your agency. Visit highlevelexperience.com/smartdirectoryai to claim your free trial.
Tom Gaddis' journey and the development of Smart Directory AI offer valuable lessons for agencies looking to innovate and grow. By leveraging the power of a directory site and integrating AI technology, agencies can enhance their lead generation strategies and build lasting relationships with clients. As we navigate the ever-evolving digital landscape, embracing innovative tools and strategies will be key to staying ahead of the competition.
For more insights and strategies to elevate your agency's success, tune in to the full episode of the HighLevel Experience Podcast. And remember, as Tom wisely advises, "Don't let failure go to your head. Just keep going."
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The HighLevel Experience Podcast is a weekly show that explores strategies, tools, and success stories relevant to agencies and SaaS entrepreneurs, especially those using the HighLevel platform. The podcast, hosted by Vit Muller, provides inspiration, practical business advice, and in-depth discussions on HighLevel’s latest features and updates. Each episode features a mix of guest interviews, insights on tech tools, and actionable advice to help agencies grow and succeed in the digital landscape. The podcast's unique segments, like "Move the Needle," "The Beef," and "3 Under 3," offer listeners opportunities to learn from impactful stories, discuss HighLevel's software strengths and challenges, and gain insights into strategies and tools tailored to boost agency performance. The target audience includes digital marketing agencies, SaaS founders, and HighLevel users who want to stay updated on industry trends, client management, and scaling strategies. In essence, the HighLevel Experience Podcast is a go-to resource for entrepreneurial insights, offering guidance for anyone looking to leverage HighLevel software to drive business success and innovation.

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